Presentations & Papers Participatory Paradigm Shifts: Workshop Methods to Design Innovative Products and Services, UXPA Boston 2018 May 2018 Designing for the Unknown: Methods for Exploring New Problem Spaces, Design Thinking DC April 2018 Mapping for Mindsets of Possibility During Home Downsizing, IASDR 2017 October 2017 Blog Posts Beyond Usability: What Else Is In the Researcher’s Toolkit? October 6, 2017 Mapping the Postmates Partner Experience January 31, 2016 Transparency, Trust and Agency in Recycling December 13, 2015 What Do We Want in an Intelligent Machine? September 21, 2015