Presentations & Papers

Participatory Paradigm Shifts: Workshop Methods to Design Innovative Products and Services

UXPA Boston 2018 — May 2018

Designing for the Unknown: Methods for Exploring New Problem Spaces

Design Thinking DC — April 2018

Mapping for Mindsets of Possibility During Home Downsizing

IASDR 2017 — October 2017

---

Blog Posts

Beyond Usability: What Else Is In the Researcher's Toolkit?

October 6, 2017

Mapping the Postmates Partner Experience

January 31, 2016

Transparency, Trust and Agency in Recycling

December 13, 2015

What Do We Want in an Intelligent Machine?

September 21, 2015